24/7 IT Support

Supporting your business 24 hours a day.

24/7 IT Support Service

24/7 IT Support is used in conjunction with Amita’s standard IT Support Service and provides support 24 hours a day, seven days a week, 365 days a year. It provides complete peace of mind that your network is supported out of hours from 5pm to 9am, weekends and bank holidays.

24/7 IT Support benefits

• Dedicated out-of-hours telephone number
• 24/ 7/ 365 Access to a team of highly skilled and qualified Technical Engineers
• Response Service Level Agreement (SLA) within 1 hour
• Priority response from call logging, through to resolution
• Unlimited telephone, remote and on-site reactive support
• Instant access, with no setup fee or administration charge
• A monthly work report is issued with a detailed breakdown of the support received.

How does the 24/7 IT Support Service work?

The great news is that if you are already an Amita Support customer, you can access the 24/7 service without the need to upgrade or purchase a subscription service.

Just call the Technical Support telephone number provided in your welcome pack to access IT Support any time - 24 hours a day, 7 days a week, 365 days a year.

Not an Amita Supported customer and need IT Support? Click here

For more information on 24/7 Click here

 

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