
Amita uses what it sells and therefore supports what it uses. Remote support and onsite support are both standard. Remote working and mobile workforces are a speciality. The engineer who assists you will have similar equipment, software and needs as you so they will be able to facilitate the issue in the fastest possible time. We utilise tracking devices and software on all of our vehicles so we know where the closest engineer is and can dispatch them without delay.
We monitor the computer systems that we support so that we are informed if they begin to show any signs of failure. In many cases we fix the issues proactively before they even become an issue for you.
Account management as standard
Set fees with regular reviews
No call out fees
No out of hours fees
No expenses for mainland UK visits
Qualified engineers24/7 IT Support is used in conjunction with Amita’s standard IT Support Service and provides support 24 hours a day, seven days a week, 365 days a year. It provides complete peace of mind that your network is supported out of hours from 5pm to 9am, weekends and bank holidays. For full details Click here.

